Chatbot is not the answer – it’s the tool!

Great article showing how to use Chatbots well:

Saying you build chatbots in Facebook Messenger is like saying you build emails in Mailchimp.

The chatbot is just the communication delivery method.

https://messengerfunnels.com/why-you-should-not-build-a-chatbot-on-manychat-or-chatfuel-and-what-to-do-instead/